Privacy Policy

Last Updated: January 2025

1. Introduction

PXLeadGen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account registration information (name, email, phone number, business name)
• Payment information (processed through Stripe, not stored by us)
• Service preferences and settings
• Communications with us

2.2 Information We Collect Automatically

When you use our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2.3 Lead Information

We collect and process lead information (contact details, service requests, location) from various sources. This information is used to create auctions and is shared with winning bidders only.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Lead Information

Lead contact information is shared only with contractors who successfully win an auction for that lead. We do not share lead information with third parties except:

• To the winning bidder of an auction
• As required by law or legal process
• To protect our rights and safety

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing (Stripe)
• Email and SMS delivery (SendGrid, Twilio)
• Analytics and monitoring services

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your account information at any time through your account settings.

6.2 Data Deletion

You may request deletion of your account and associated data by contacting us. We will comply with your request subject to legal and contractual obligations.

6.3 Opt-Out

You can opt out of marketing communications by following the unsubscribe instructions in our emails or by updating your preferences in your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your country.

10. California Privacy Rights

If you are a California resident, you have the right to:

• Request disclosure of personal information we collect
• Request deletion of personal information
• Opt out of the sale of personal information (we do not sell personal information)

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through the platform or at the contact information provided in your account settings.

13. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.